Look to an energy-efficient future
The visual energy energy data management system brings transparency to your energy consumption and full control over your operational energy management.
Maintenance Service
Software maintenance service
We care about your system
The KBR maintenance report is like a radar for your entire visual energy data management system made up of hardware and software. Discrepancies are promptly detected and reported. During implementation, a KBR team of experts is available to help with concrete suggestions and helpful tips through the service hotline.
Service-Hotline
and remote maintenance
Security through
continuous maintenance
Avoidance of failures
and follow-up costs
Worry-free thanks to software maintenance
Cost savings
With the software maintenance contract, you receive our software services at attractive special conditions.
Thanks to the transparent software maintenance contracts, you also benefit from predictable costs and avoid unexpected expenses for support requests.
Highest prioritization
Do you have questions or need support with visual energy? With the software maintenance contract, we prioritize your request and our experienced support team will be at your side quickly and reliably.
Regular updates
We continuously update your software to integrate new functions and close security gaps. This ensures that your solution is always up to date and you get the best out of visual energy.
Individual support
With the software maintenance contract, you receive personal support and direct service for all technical questions and your specific requirements.
Maximum security
In addition to ongoing checks for potential security risks and proactive security measures, you benefit from rapid responses and solutions in the event of bugs and malfunctions to ensure smooth operation.
The KBR maintenance service is like a radar for your entire visual energy energy data management system
consisting of hardware and software. Inconsistencies are detected and reported in good time. A team of KBR experts is available on the service hotline to provide you with specific recommendations and valuable tips.
Rely on the KBR Maintenance service and concentrate on your important tasks, we will take care of the rest. KBR monitors the telemetry data of your system. We not only check the function of the devices used, but also the running Windows services. We are able to rectify faults via remote maintenance. This means that the heartbeat of your energy data management system always remains in sync and you can concentrate on your energy efficiency measures.
Software maintenance service - exactly for your requirements
You can choose from 3 individual packages according to your requirements.
Basic: We regularly check your system telemetry data for functionality and data exchange from the devices to the busmaster, and report any discrepancies.
Comfort: Maintenance service the way you imagine it. While you work undisturbed, our KBR service runs in the background to keep your system running smoothly and automatically eliminates any faults in devices, including Windows services and the database.
Premium: In our all-round carefree package, we are able to respond to a variety of challenges in real time via remote maintenance. Our KBR team of experts is also ready to help with concrete suggestions and helpful tips through the service hotline.
Products & Solutions
The prices quoted apply only to the German market and direct sales by KBR GmbH.
Basic
The basis
-
All function updates included
Always the latest system version. -
Maintenance report
We inform you immediately if any fault occurs.
€ 83 per month
Billing is done annually
Item number: 100243
Note:
You can optionally book service hotline hours.
Item number: 100243
Note:
You can optionally book service hotline hours.
Comfort
Our recommendation!
-
All function up dates included
Always the latest system version. -
Maintenance report
We inform you immediately if any fault occurs. -
Maintenance Service up to 50 meter points included
We resolve issues in the background. -
Service hotline package: 3 hours
Our KBR team of experts will help you and resolve your issue.
€ 141 per month
Billing is done annually
Item number: 100244
Note:
For more than 51 metering points, please contact us for further price information.
Additional service hotline hours can be booked as an option.
Item number: 100244
Note:
For more than 51 metering points, please contact us for further price information.
Additional service hotline hours can be booked as an option.
TIP
Premium
Exclusive service
-
All function updates included
Always the latest system version. -
Maintenance report
We inform you immediately if any fault occurs. -
Maintenance Service up to 50 meter points included
We resolve issues in the background. -
Service hotline package: 35 hours
Our KBR team of experts will help you and resolve your issue.
€ 354 per month
Billing is done annually
Item number: 100252
Note:
If you have more than 51 metering points, please contact us for further price information.
Item number: 100252
Note:
If you have more than 51 metering points, please contact us for further price information.
N E W S
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