Look to an energy-efficient future
The visual energy energy data management system brings transparency to your energy consumption and full control over your operational energy management.
Maintenance Service
Maintenance service
We care about your system
The KBR maintenance report is like a radar for your entire visual energy data management system made up of hardware and software. Discrepancies are promptly detected and reported. During implementation, a KBR team of experts is available to help with concrete suggestions and helpful tips through the service hotline.
Service-Hotline
and remote maintenance
Security through
continuous maintenance
Avoidance of failures
and follow-up costs
Rely on the KBR maintenance service and focus on your tasks that matter, and we’ll take care of the rest. KBR monitors your system telemetry data. In this context, we do not only check the functionality of the devices used, but also running Windows services. We can remedy errors with remote maintenance. Making sure your energy data management system runs smoothly all the time, allowing you to concentrate on your energy efficiency measures.
Software maintenance service - exactly for your requirements
You can choose from 3 individual packages according to your requirements.
Basic: We regularly check your system telemetry data for functionality and data exchange from the devices to the busmaster, and report any discrepancies.
Comfort: Maintenance service the way you imagine it. While you work undisturbed, our KBR service runs in the background to keep your system running smoothly and automatically eliminates any faults in devices, including Windows services and the database.
Premium: In our all-round carefree package, we are able to respond to a variety of challenges in real time via remote maintenance. Our KBR team of experts is also ready to help with concrete suggestions and helpful tips through the service hotline.
Products & Solutions
Basic
The basis
-
All function updates included
Always the latest system version. -
Maintenance report
We inform you immediately if any fault occurs.
€ 84 per month
Billing is done annually
Item number100243
Service hotline package
3 hours plus €330/year
6 hours plus €600/year
12 hours plus €1,080/year
Item number100243
Service hotline package
3 hours plus €330/year
6 hours plus €600/year
12 hours plus €1,080/year
Comfort
Our recommendation!
-
All function up dates included
Always the latest system version. -
Maintenance report
We inform you immediately if any fault occurs. -
Maintenance Service up to 50 meter points included
We resolve issues in the background. -
Service hotline package: 3 hours
Our KBR team of experts will help you and resolve your issue.
€ 142 per month
Billing is done annually
Item number 100244
Maintenance Service
from 51 meter points plus € 200/year
from 101 meter points plus € 500/year
from 201 meter points plus € 900/year
from 301 meter points plus € 1,300/year
from 401 meter points plus € 1,700/year
from 501 meter points plus € 2,500/year
from 1,001 meter points plus € 3,500/year
Service Hotline Package
6 hours plus € 600/year
12 hours plus € 1,080 per year
Item number 100244
Maintenance Service
from 51 meter points plus € 200/year
from 101 meter points plus € 500/year
from 201 meter points plus € 900/year
from 301 meter points plus € 1,300/year
from 401 meter points plus € 1,700/year
from 501 meter points plus € 2,500/year
from 1,001 meter points plus € 3,500/year
Service Hotline Package
6 hours plus € 600/year
12 hours plus € 1,080 per year
TIP
Premium
Exclusive service
-
All function updates included
Always the latest system version. -
Maintenance report
We inform you immediately if any fault occurs. -
Maintenance Service up to 50 meter points included
We resolve issues in the background. -
Service hotline package: 35 hours
Our KBR team of experts will help you and resolve your issue.
€ 354 per month
Billing is done annually
Item number 100252
Maintenance Service
from 51 meter points plus € 200/year
from 101 meter points plus € 500/year
from 201 meter points plus € 900/year
from 301 meter points plus € 1,300/year
from 401 meter points plus € 1,700/year
from 501 meter points plus € 2,500/year
from 1,001 meter points plus € 3,500/year
Item number 100252
Maintenance Service
from 51 meter points plus € 200/year
from 101 meter points plus € 500/year
from 201 meter points plus € 900/year
from 301 meter points plus € 1,300/year
from 401 meter points plus € 1,700/year
from 501 meter points plus € 2,500/year
from 1,001 meter points plus € 3,500/year
Questions about our solutions or interested in a free KBR workshop?
N E W S
L E T T E R
L E T T E R
Subscribe to our newsletter mailing list. This will keep you up-to-date on our products and services.
Further information can be found in our privacy policy.