How to handle transport damage

Dear valued Customer,

before shipment all products are checked and thoroughly packed by our dispatch department.
Nevertheless, in very rare cases, items can arrive at our customers in a damaged condition.

Therefore, please check the delivery thoroughly!

In case of transport damage please consider our instruction sheet "Behaviour at transport damages" with comprehensive information as well as our transport damage declaration.


  Instructions "What to do in case of damage during transport" ( 58 KB)