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Customer service & contact

How we get in touch

The fast track to our knowledge

Our experts are on hand to help you choose the right solutions and offer individual advice. Our dedicated support team ensures that your systems run smoothly. We also offer customized solutions for international requirements and are available to you worldwide.

Distribution Product advice

Individual offers

Solution approaches

Consulting and conception

Information on subsidies

Contact person search

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International Sales & Product Consulting

Individual offers

Solution approaches

Consulting and conception

Information on freight and customs clearance

Service
Productsupport

Installation and commissioning

Application and configuration

Analysis and troubleshooting hotline

Service request

Calibration of measuring equipment

Head office

General questions and information

RMA return registration

Prospectus request

Behavior in the event of transport damage
(Truck info sheet, Courier info sheet)

Contact us

We look forward to your questions and suggestions!
Simply send us a message and your contact details.
All fields marked with an * must be completed.
Note: If you receive an error message when submitting this form, please take a screenshot of your completed data and send it directly to info@kbr.de. Thank you for your understanding.
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How can we help you?

I have a query on the topic *

We will be happy to help you. Please select the topic according to your concerns:

Please report the return of systems, devices or components before shipping them using the RMA return registration form.

If you have technical questions about our products for KBR Service, please use the service request topic.

To receive information materials, please fill out the Information Material Request form.

If you have another request, please use the Other topic selection.

If you have any questions, we will be happy to help you by calling + 49 9122 63730.

Service request

Which hardware product is it?
Which software product is it?
What firmware or software version do you have?
Detailed description of your request / further information on other matters *
How are we allowed to contact you?

RMA return registration

What type of system is this? *
What is the device or system name? *
Serial number
Order or delivery note number from the original delivery
Work to be done *
Description of the error or damage *
Detailed description of your request *
More information

Information material request

What topic are you interested in? *
How can we send you the information material?
Number of pieces

Other topic

Detailed description of your request *

Your contact details

Salutation *
First name *
Last name *
Company *
City *
Country *
Phone
E-mail address *
Data protection *
monosnap2023-11-0815-51-58
KBR Kompensations-
anlagenbau GmbH

Am Kiefernschlag 7
91126 Schwabach

Zentrale Empfang_Öffnungszeiten
Opening hours

When is the best time to reach us?

Monday to Thursday
08:00 to 12:00
13:00 to 16:00

Friday
08:00 to 12:00

Outside these hours, you are welcome to reach us by e-mail or via the contact form. We will get back to you as soon as possible.

International sales partner

We rely on a global partner network to provide the best possible service on site. Get to know our international sales partners.