Privacy Policy

Thank you for visiting our website and for your interest in our company. The protection of your personal data is important to us and we want you to feel secure when visiting our website.

Here we explain what information we collect when you visit our website and how it is used.

Our contact details as the responsible body:

KBR Kompensationsanlagenbau GmbH
Am Kiefernschlag 7
91126 Schwabach
Telephone: +49 (9122) 6373-0
Fax: +49 (9122) 6373-83
E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Data Protection Officer

Our data protection officer can be contacted directly via This email address is being protected from spambots. You need JavaScript enabled to view it.

Your rights

You have the right to request information, correction, deletion or limitation of your personal data from us in accordance with the statutory provisions. We also provide your data in a structured, common and machine-readable format. If we use your data on the basis of your consent, you can revoke your consent at any time and request the deletion of this data. After revocation we will no longer use your data for this purpose. Should we have a legitimate interest in processing your data, you may object to this contact information. Irrespective of this, you can always contact the relevant supervisory authorities.

Deleting data

If your data is no longer required for the purposes mentioned or if its storage is inadmissible for other legal reasons, we will delete it. Excluded from this is only lawfully collected data which we are obliged to store for legal reasons. Please note that with each deletion, the data is initially only blocked and is then finally deleted with a time delay in order to prevent accidental deletions or possible deliberate damage. For technical reasons, data may be duplicated in backup files and mirrors of services. Such copies may also be deleted with a technical delay.

Provision of our website

You can visit our web pages without disclosing any personal information. Each time a web page is accessed, the web server only automatically stores the IP address, date and time of the request, time zone difference to Greenwich Mean Time (GMT), content of the request (specific page), access status/HTTP status code, data volume transmitted in each case, the website from which the request comes, browser, operating system and its interface as well as the language and version of the browser software. This data will never be saved specifically to your person. This access data are evaluated exclusively in order to ensure the site functions properly and to improve our services. If the IP address is to be regarded as personal, it will be deleted at the latest after 90 days, if there are no other compelling reasons.

Contact Form

When you contact us via our contact forms on the website, we process the data you provide in order to respond to your request, e.g. for requests for information material, RMA forms, training registration, customer satisfaction surveys or service requests. Longer-term storage only takes place as far as your inquiry requires it.

Right to Object

If your personal data is processed on the basis of legitimate interests pursuant to Art. 6 para. 1 sentence 1 (f) of the DSGVO, you have the right to object to the processing of your personal data, provided that there are reasons for this arising from your particular situation. We will then no longer process the personal data in the event of a justified objection.

Newsletter

You can subscribe to our newsletter on our website to receive information about our products, services and events. We use your given data in the context of your given consent for the forwarding of our newsletter. We carry out the registration via a double opt-in procedure. You will receive a confirmation e-mail after entering your data on our website. Only by clicking in the confirmation e-mail is the registration completed.

The newsletters contain a so-called "web beacon" or "tracking pixel" for the evaluation described above. During the download, technical information such as your browser and operating system as well as your IP address and the time of the download are collected. This information is used for technical improvement of the service, as technical data or target group data can be analyzed according to their reading behavior, their download locations (identifiable through IP addresses) or download times. For this we use the services of "Acyba" (https://www.acyba.com).

Statistical data collection also includes an analysis of when the newsletters are opened and which links are clicked upon. For technical reasons, this information can be assigned to individual newsletter recipients. However, we do not strive to observe individual users. Data analysis is used to recognize patterns in the reading behavior of users and adapt content accordingly or send different content according to our users' interests. For information about the purpose and scope of data collection and the further processing and use of the data by Google, as well as your rights and settings options for the protection of your privacy, please refer to the privacy policy: https://www.acyba.com/privacy-policy.html

You can object to us sending you our newsletter at any time by e-mailing us or by using the designated unsubscribe link in the newsletter.

User Registration

You can register on our website and create an account. Some of the services offered by us may only be available to registered users (e.g. the exchange of documents). We collect the data provided by you in order to be able to complete the registration process. The scope of the data depends on your specifications and results from the input masks. After cancellation the storage period depends on the legal retention periods.

Cookies

In order to make our website more user-friendly, we use so-called "cookies". Cookies are small text files that are stored on your hard disk in association with the browser you're using and by which the body that sets the cookie (in this case, us), transmits certain information.

Cookies are used to improve the user-friendliness of our website and to enable the functions you use. If we also use cookies for other purposes, we will explain to you what we use them for here in our data protection declaration.

In your browser you can make various settings for cookies, which prohibit us from deleting cookies. However, we would like to point out that you may not be able to use all the services of our website without cookies.

If third-party cookies are used on this site, please refer to the services implemented here for more information.

Website analysis by Matomo

Our website uses the tool Matomo, a web analysis service of the provider InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand.

Matomo sets cookies, which are stored on your end device and enable us to analyse the use of our website. The resulting information about the usage is stored on our server so that the usage behaviour can be evaluated. Your IP address is only processed in a shortened form and is therefore made anonymous. The information collected with Matomo is not passed on to third parties.

We store the following data when you visit our website:

  • Your IP address, shortened by the last two bytes (anonymised)

  • the website accessed and the time of access

  • the website from which the user has accessed our website (referrer)

  • the time spent on the website

  • the pages that are accessed from the called subpage

  • the web browser and operating system used.

The legal basis for the processing of personal data by Matomo is Art. 6 para. 1 sentence 1 lit. f DSGVO. As the operator of this website, we have a justified interest in the anonymised analysis of user behaviour in order to optimise our web offer and adapt it even more to the needs of our users.

The data is deleted after a storage period of 30 days.

If you wish to prevent processing for analysis purposes, you can object as follows:

You can completely prevent the storage of cookies in your browser. However, this means that you may no longer be able to use some of the functions of our website that require identification (e.g. shopping cart, orders, personal settings).

It is also possible to set an opt-out cookie with a mouse click. Matomo will then not register your further visits.

You have the possibility to prevent that actions you have taken here are analysed and linked. If you delete all cookies, the opt-out cookie will also be deleted. The opt-out cookie may then have to be reactivated by you.

Google Adwords conversion tracking using Wer-liefert-Was

We use the Google's Adwords conversion tracking function (Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). To do this we make use of the services provided by Wer liefert was? GmbH which carries out the Google Adwords campaign for our company. For further information please refer to the privacy policy of Wer liefert was? GmbH: https://www.wlw.de/de/unternehmen/rechtliche-hinweise/datenschutz

Google Conversion Tracking allows us to track what happens after a user visits our ad. For example, to find out whether a product is being purchased or to subscribe to our newsletter. By clicking on our Google ad, a cookie is stored on your device to enable this feature. A personal reference is not created. In order to prevent cookies from being saved for conversion tracking, you can make the appropriate settings in your browser. Further information on conversion tracking can be found here https://support.google.com/adwords/answer/1722022?hl=en

Sharing of data

We only pass on information to third parties to the extent described in this data protection declaration. For more effective management, data is used within the company or by contractors.

We reserve the right to adapt or change this Data Protection Declaration at any time with effect for the future. The latest version is available on the website.

Version: October 2020